Planning a visit

STEP 1. Appointments to see a Doctor or Nurse can be made in person at the Health Service or by telephone: (02) 61253598.

STEP 2. On arrival, please notify the receptionist that you have an appointment or would like to make an appointment and present your student ID, your Medicare or OSHC Card.

STEP 3. The receptionists will verify that your contact details are correct and ask you to sit in the waiting room until called by your Doctor or Nurse.

STEP 4. Following your consultation you will only be required to report back to the reception desk if: You were asked to book a review appointment, and/or You are required to pay for vaccinations, and/or You are a staff member and required to pay for the consult.

STEP 5. If the Doctor has prescribed you medication, you will be required to take the medication script to any pharmacy to have it issued to you.

CHAPERONE POLICY

All patients are entitled to have a chaperone present when an intimate examination or procedure will take place.

In appropriate circumstances, the chaperone may be a family member or friend or you may prefer a member of staff to be present.

If you would like a chaperone, please ask.

PLEASE NOTE: As demand for an appointment is high, please let the Health Service know if you are unable to keep your appointment as soon as possible.

Patients who repeatedly fail to attend or do not inform Health Service staff that they are unable to attend an appointment may incur a fee.