Health & Care Workforce – Policy, Planning, Data and Intelligence


Strong health workforce planning is critical to building a high-performing, sustainable, and resilient healthcare system that can improve health outcomes, enhance responsiveness, and reduce disparities. This course is designed to give you an in depth understanding of the health and care system’s workforce - focusing on policy, data and planning perspectives. It will equip you with knowledge of fundamental policy settings, drivers of supply and demand, and contemporary approaches to workforce planning and development.

Course details

Learning outcomes

The aim of this short course is to give healthcare professionals an in depth understanding of the health and care system’s workforce - focusing on policy, data and planning perspectives. Participants will be equipped with knowledge of fundamental policy settings, drivers of supply and demand, critical data foundations and contemporary approaches to workforce planning.

By completing this course, participants will be able to:

  1. Describe the health and care workforce as a complex adaptive system with multiple layers of governance and disparate stakeholders performing a wide range of functions to secure and maintain the labour force which underpins health and care service delivery.
  2. Analyse the causes and effects of the chronic imbalance between labour force supply and demand.
  3. Assess possible policy, investment and program responses to respond to workforce shortage, maldistribution, and deficiencies.
    Understand the range of data and information sources which can be used to describe, quantify, analyse, plan, monitor and evaluate the health and care workforce and the policy and investment decisions necessary to develop and sustain it.
  4. Understand the range of workforce planning and projection methods, the evidence underpinning them and consider their application at a national, jurisdictional, regional and sectoral level.

Who should enrol

The Health & Care Workforce course provides a unique opportunity for healthcare leaders from across industry to gain an in-depth understanding of contemporary health workforce issues. This course is ideal for:

  • Mid-senior level clinicians
  • Mid-senior level researchers
  • Department heads
  • Policy makers
  • Healthcare administrators

Participants should have an understanding of Australia’s health and care system from one or more of the following perspectives:

  • Public policy or administration
  • Health and care service delivery
  • Research
  • Education and training
  • Regulation


Professor Mark Cormack


Professor Mark Cormack is a national leader in health system and health workforce policy and strategy and has a long career in the public service, including serving as CEO of Health Workforce Australia, Chief Executive of ACT Health and Deputy Secretary for the Commonwealth Departments of Health, Veterans’ Affairs and Home Affairs.

Mark, along with Associate Professor Ian Crettenden, established the ANU College of Health and Medicine’s National Centre for Health Workforce Studies (NCHWS) in 2022.

Mark has recently been appointed by the Hon. Mark Butler MP to lead the independent Unleashing the Power of Health Professionals (Scope of Practice) review addressing how health practitioners can better work to the full extent of their skills and training. The review will focus on supporting higher quality service delivery and greater accessibility to primary care, for the benefit all Australians.

Associate Professor Ian Crettenden


Associate Professor Ian Crettenden is a leader in Health Workforce analytics and modelling, supported by a distinguished career in senior management roles at both state and Commonwealth government levels. As the executive director for information, analysis, and planning at Health Workforce Australia, he established the workforce planning functions still used by the Department of Health, initiated major health workforce data collections, including those for many allied health professions, and conducted detailed studies of a wide variety of health professions. Ian's ongoing work in Health Policy Analysis has been centred on developing needs-based health workforce modelling methods and assessing the requirements and existing data holdings related to the allied health workforce.

In 2022, Ian and Professor Mark Cormack established the ANU College of Health and Medicine's National Centre for Health Workforce Studies.

Prior to this Ian was State Manager for SA/WA at the Australian Government Department of Health, overseeing stakeholder engagement and consultation. He brings a wealth of experience and a deep understanding of government processes and the crucial role that data and analytics techniques can play in supporting policy development and evaluation.


More information on the course delivery will be availabe in the future.

Fees & inclusions




  • Course materials including any pre-reading materials.
  • ANU College of Health and Medicine Certificate: Participants who satisfactorily complete this course will receive a Certificate of Participation from the ANU College of Health and Medicine, indicating the number of hours of learning and the topics covered. 
  • Administrative support including registration and enrolment, and teaching support.
  • Morning tea, lunch and afternoon tea provided.


The Australian National University reserves the right to cancel the course or change course title, content, dates, and venues. We also reserve the right to decline registrations where registrations exceed capacity or cancel the course due to insufficient registrations. In the event of cancellation, as much notice as possible will be provided to participants registered for the course.


Under the circumstances outlined below, participants may be eligible for a full refund of their fees.

  • If ANU is unable to offer the course.
  • If a participant’s visa application is refused. Evidence of refusal is mandatory, and participants must provide the decision record from the Department of Home Affairs in the case of a visa refusal.
  • If a participant cancels their place in the course in writing at least six weeks before the course start date.

No fees will be refunded if the participant withdraws from the course within six weeks of the course start date. Registration is transferable to a substitute participant.

Contact us

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